Packet Gate Support / FAQ
Last updated: 2026-11-10 ・ 日本語
Frequently asked questions
Q. What kind of game is this?
A puzzle game where you place devices on a company network, wire them up, and write "condition → action" rules so legitimate traffic gets through and only attacks are stopped. Traffic flows in real time, and you can pause and fix things at any moment.
Q. Can I play without knowing about networks?
Yes. The prologue introduces one device at a time, and every stage has hints (the "?" at the top right). After a failed day, the replay shows which packet got through and by which path.
Q. What can I play for free?
The prologue and Chapters 1–2 (18 stages), plus Ops Lab on those stages. Chapters 3–5, Special Drills, Back-to-back Operations and Endless Duty are unlocked with a single in-app purchase of the full version. Your progress carries over.
Q. I bought the full version but it isn't unlocked / I reinstalled the app
Open Settings from the title screen and tap Restore Purchases (also on the full-version screen). Make sure you are signed in with the same Apple Account you used to buy it. Family Sharing is supported.
Q. How do the touch controls work?
Tap a device or line to select it. Press and hold for the context menu and explanations, like a right-click (it also cancels wiring or placing). Pinch to zoom and drag with two fingers to pan. Tapping a port or IP field opens a number pad.
Q. Can I use a keyboard?
Yes. With a keyboard connected, V (select), W (wire), X (remove), Space (start/pause), a letter per device to place it (F for firewall, etc.) and 1–9 to jump to placed devices all work. Press "?" for the full list, and rebind keys in Settings > Change key bindings….
Q. How do I change the language?
Open Settings from the title screen and use "言語 / Language" to switch between English and Japanese.
Q. Where is my data saved? Can I move it to a new device?
Everything is stored on your device; there are no servers or accounts. Moving progress between devices isn't supported in the current version (your purchase can be restored with Restore Purchases). Deleting the app also deletes your data.
Q. Is there co-op?
Co-op is only in the Steam version (Windows and Mac). It is not in the App Store version.
Bug reports and contact
If the answers above don't help, send a direct message to @blipdropusx0 on X. These help us look into it faster:
- What you were doing (stage number and screen)
- The game version ("ver …" at the bottom left of the title screen)
- Your iPad model and iPadOS version, and a screenshot if possible